Motorola Solutions

3 days ago

Implementation Technician II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Provide technical support for Envysion installations for retail partners, handling real-time escalation calls and troubleshooting issues with field technicians. Execute installation scope plans, conduct system checkouts, and ensure deployments meet technical standards. Collaborate with project managers, tier 2 technical support, and sales engineers to keep installs on track, while delivering clear updates and participating in “train-the-trainer” sessions for partners and customers.

Location: Colorado, Washington, California, Oregon

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Provide solution-oriented technical support and handle real-time escalation calls from partners and end customers during installations.
•Troubleshoot technical issues with field technicians and coordinate with internal teams to resolve problems quickly.
•Ensure installation scope plans are executed and conduct system checkouts before sign-off.
•Communicate installation progress, follow-ups, blockers, and next steps to internal teams and systems.
•Assist in training via “train-the-trainer” sessions so partners, technicians, and customers use up-to-date installation information.

Pay and Benefits

Salary: USD 49,000 - 51,000 annually

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•High School Diploma or GED.
•2+ years of experience in a technical support role.
•Legal authorization to work in the U.S. indefinitely is required; employer work permit sponsorship is not available.
•Computer literacy with strong grasp of Linux and Google Workspace.
•Strong networking knowledge and system integration experience.

Experience:2+ yearsSaaSRetailVideoField installationsSurveillance/CCTV

Education:High School

Skills:CommunicationAttention to detailIndependent workTroubleshootingAdaptability

Tech Stack:LinuxGoogle WorkspaceSalesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

3 days ago

Implementation Technician II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Colorado, Washington, California, Oregon

Workplace: Remote

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Provide solution-oriented technical support and handle real-time escalation calls from partners and end customers during installations.
•Troubleshoot technical issues with field technicians and coordinate with internal teams to resolve problems quickly.
•Ensure installation scope plans are executed and conduct system checkouts before sign-off.
•Communicate installation progress, follow-ups, blockers, and next steps to internal teams and systems.
•Assist in training via “train-the-trainer” sessions so partners, technicians, and customers use up-to-date installation information.

Pay and Benefits

Salary: USD 49,000 - 51,000 annually

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•High School Diploma or GED.
•2+ years of experience in a technical support role.
•Legal authorization to work in the U.S. indefinitely is required; employer work permit sponsorship is not available.
•Computer literacy with strong grasp of Linux and Google Workspace.
•Strong networking knowledge and system integration experience.

Experience:2+ yearsSaaSRetailVideoField installationsSurveillance/CCTV

Education:High School

Skills:CommunicationAttention to detailIndependent workTroubleshootingAdaptability

Tech Stack:LinuxGoogle WorkspaceSalesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn