Freshworks

3 weeks ago

Staff Engineer - Full Stack

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own end-to-end full-stack architecture for global SaaS products—designing scalable backend microservices and extensible REST APIs while delivering fast, localized web experiences. Lead the software lifecycle from requirements and data modeling through deployment, automation, and production support. Drive code quality through deep-dive reviews, mentoring engineers, and applying SOLID/OOPS principles, while using AI tools like GitHub Copilot to accelerate delivery.

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Architect, build, and maintain scalable backend microservices and extensible REST APIs alongside modular frontend application layers.
•Own the full software development lifecycle from requirements and data modeling through deployment, automation, and production support.
•Optimize code and designs for browser rendering efficiency, database performance, and space/time complexity.
•Ensure production governance across backend and frontend for high availability, multi-tenant fault tolerance, security compliance, and observability.
•Lead architectural reviews, mentor 2–4 engineers, and troubleshoot complex full-stack performance bottlenecks in production.

Key Requirements

•10+ years of progressive software engineering experience building and scaling full-stack applications in high-growth product teams.
•Expert grasp of Data Structures & Algorithms, time/space complexity trade-offs, and OOD anchored in SOLID principles.
•Proven ability to design scalable, highly available, fault-tolerant end-to-end multi-tenant systems, including APIs, web architectures, schemas, and data models.
•Solid exposure to RDBMS, NoSQL, caching strategies, microservices architecture, and distributed queuing systems.
•Hands-on experience with CI/CD automation and DevOps tooling, plus cloud infrastructure exposure (AWS or GCP).

Experience:SaaSDistributed systemsMicroservicesWeb applicationsAI-assisted development

Education:Bachelor's in Computer Science, Engineering (or related quantitative technical field)

Skills:Technical communicationMentorshipCode qualityCross-functional collaborationRoot-cause analysis

Languages:English

Tech Stack:AWSGCPGitHub CopilotCI/CDREST APIsMicroservicesRDBMSNoSQLCachingDistributed queuingSRE

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

3 weeks ago

Staff Engineer - Full Stack

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Chennai

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Architect, build, and maintain scalable backend microservices and extensible REST APIs alongside modular frontend application layers.
•Own the full software development lifecycle from requirements and data modeling through deployment, automation, and production support.
•Optimize code and designs for browser rendering efficiency, database performance, and space/time complexity.
•Ensure production governance across backend and frontend for high availability, multi-tenant fault tolerance, security compliance, and observability.
•Lead architectural reviews, mentor 2–4 engineers, and troubleshoot complex full-stack performance bottlenecks in production.

Key Requirements

•10+ years of progressive software engineering experience building and scaling full-stack applications in high-growth product teams.
•Expert grasp of Data Structures & Algorithms, time/space complexity trade-offs, and OOD anchored in SOLID principles.
•Proven ability to design scalable, highly available, fault-tolerant end-to-end multi-tenant systems, including APIs, web architectures, schemas, and data models.
•Solid exposure to RDBMS, NoSQL, caching strategies, microservices architecture, and distributed queuing systems.
•Hands-on experience with CI/CD automation and DevOps tooling, plus cloud infrastructure exposure (AWS or GCP).

Experience:SaaSDistributed systemsMicroservicesWeb applicationsAI-assisted development

Education:Bachelor's in Computer Science, Engineering (or related quantitative technical field)

Skills:Technical communicationMentorshipCode qualityCross-functional collaborationRoot-cause analysis

Languages:English

Tech Stack:AWSGCPGitHub CopilotCI/CDREST APIsMicroservicesRDBMSNoSQLCachingDistributed queuingSRE

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor