3 days ago

Operations Senior Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own the business operating system for the Customer Success organization by partnering with executive leadership and field teams. Analyze sales performance, customer health, and operational metrics to identify strategic gaps and drive cross-functional initiatives. Lead executive planning and tracking frameworks (e.g., V2MOM/OKRs), design operating cadence (QBRs and leadership meetings), and oversee GTM program rollout across regional units.

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Serve as a strategic advisor to the VP leadership team by synthesizing operational and financial data into executive briefings.
•Lead development, alignment, and quarterly tracking of strategic planning frameworks (e.g., V2MOM/OKRs) to translate goals into measurable field outcomes.
•Design and deliver “State of the Business” presentations, turning raw metrics into actionable operational insights.
•Conduct root-cause analysis on business health metrics (e.g., net retention, customer attrition, pipeline generation) and develop recovery strategies.
•Orchestrate operating cadence (QBRs, leadership meetings, all-hands) and rollout of major global GTM initiatives across regional operating units.

Key Requirements

•6+ years of progressive experience in Business Operations, Revenue Operations, Strategy, or Management Consulting in a B2B SaaS or technology enterprise.
•Proven ability to analyze complex datasets and build data-driven business cases to solve operational challenges.
•Demonstrated experience creating executive-level presentations, briefings, and strategic communications for VP+ leadership.
•Track record leading cross-functional strategic initiatives from design through implementation across matrixed organizations.
•Bachelor’s degree or equivalent practical experience.

Experience:6+ yearsB2B SaaSTechnology enterpriseCustomer SuccessSalesGo-To-Market (GTM)

Education:Bachelor's

Skills:Strategic planningAnalytical thinkingExecutive communicationProject managementCross-functional collaboration

Tech Stack:SalesforceCRM systemsEnterprise BI toolsFinancial modeling platforms

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

3 days ago

Operations Senior Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Serve as a strategic advisor to the VP leadership team by synthesizing operational and financial data into executive briefings.
•Lead development, alignment, and quarterly tracking of strategic planning frameworks (e.g., V2MOM/OKRs) to translate goals into measurable field outcomes.
•Design and deliver “State of the Business” presentations, turning raw metrics into actionable operational insights.
•Conduct root-cause analysis on business health metrics (e.g., net retention, customer attrition, pipeline generation) and develop recovery strategies.
•Orchestrate operating cadence (QBRs, leadership meetings, all-hands) and rollout of major global GTM initiatives across regional operating units.

Key Requirements

•6+ years of progressive experience in Business Operations, Revenue Operations, Strategy, or Management Consulting in a B2B SaaS or technology enterprise.
•Proven ability to analyze complex datasets and build data-driven business cases to solve operational challenges.
•Demonstrated experience creating executive-level presentations, briefings, and strategic communications for VP+ leadership.
•Track record leading cross-functional strategic initiatives from design through implementation across matrixed organizations.
•Bachelor’s degree or equivalent practical experience.

Experience:6+ yearsB2B SaaSTechnology enterpriseCustomer SuccessSalesGo-To-Market (GTM)

Education:Bachelor's

Skills:Strategic planningAnalytical thinkingExecutive communicationProject managementCross-functional collaboration

Tech Stack:SalesforceCRM systemsEnterprise BI toolsFinancial modeling platforms

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor