Business Banking Relationship Manager I

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Leadership","Negotiating","Relationship building"]

Build consultative relationships with small business clients and manage a portfolio to drive new commercial loan and deposit business. Partner with a business banking team to deliver product solutions that improve customer experience, loyalty, and profitability. Complete onboarding and credit training to assess and mitigate lending risk, deepen market knowledge, and expand relationships with centers of influence while supporting community activities.

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FursaFursa
Citizens Bank
Citizens Bank
2 days ago

Business Banking Relationship Manager I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Build consultative relationships with small business clients and manage a portfolio to drive new commercial loan and deposit business. Partner with a business banking team to deliver product solutions that improve customer experience, loyalty, and profitability. Complete onboarding and credit training to assess and mitigate lending risk, deepen market knowledge, and expand relationships with centers of influence while supporting community activities.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop consultative relationships with small business clients in the target market and manage an existing customer portfolio.
  • •Drive new commercial customer relationships, including new loan and deposit generation and cross-sell activities.
  • •Partner with the business banking team to deliver product solutions that improve customer experience, loyalty, and profitability.
  • •Complete Business Banking University and commercial credit training to identify, assess, and mitigate lending risk.
  • •Maintain market knowledge and expand relationships with centers of influence (e.g., CPAs and attorneys) while engaging in community activity.

Pay and Benefits

Perks:Uncapped Incentive

Key Requirements

  • •Bachelor’s degree or an equivalent combination of education and experience.
  • •Business-to-business sales experience required.
  • •2+ years of experience in a Business Banking Relationship Manager role or related business lending experience (preferred).
  • •Strong leadership ability and demonstrated potential with the ability to work in a team environment and leverage internal/external networks.
  • •Ability to understand core business products/services and maintain strong communication and interpersonal skills.
Experience:2+ years
Education:Bachelor's
Skills:CommunicationInterpersonal skillsLeadershipNegotiatingRelationship building
Languages:US

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website