Health Catalyst

4 weeks ago

SVP Client Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Strategic, high-impact SaaS leadership role overseeing client relationships and the Client Account Management team. Responsible for developing account strategies, driving ARR and logo retention, and partnering with Sales, Marketing, Product, and Implementation to maximize revenue and client satisfaction in a fast-growing healthcare SaaS environment.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead, mentor, and inspire a high-performing Client Account Management team, fostering accountability, strategic thinking, and business acumen.
•Set clear goals and expectations for the team and provide guidance to achieve departmental objectives.
•Drive a performance-based culture and manage the expansion of the Client Account Management team as the business scales.
•Develop and execute strategic account management plans to drive growth, retention, and customer satisfaction across the client base; align with cross-functional teams.
•Own ARR retention, logo retention, and upsell as primary success metrics; identify opportunities for revenue expansion within existing accounts.

Key Requirements

•Bachelor’s degree in Business, Marketing, or a related field; or equivalent work experience.

Experience:10+ yearsHealthcareSaaS

Education:Bachelor's

Skills:CRM

Tech Stack:CRM

Company Brief

Health Catalyst

Provides a data and analytics platform and services that help healthcare organizations improve clinical, financial, and operational outcomes by aggregating and analyzing healthcare data to support decision-making, performance improvement, and value-based care initiatives.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Salt Lake City, United States

Founded: 2008

Website LinkedIn

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Health Catalyst

4 weeks ago

SVP Client Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead, mentor, and inspire a high-performing Client Account Management team, fostering accountability, strategic thinking, and business acumen.
•Set clear goals and expectations for the team and provide guidance to achieve departmental objectives.
•Drive a performance-based culture and manage the expansion of the Client Account Management team as the business scales.
•Develop and execute strategic account management plans to drive growth, retention, and customer satisfaction across the client base; align with cross-functional teams.
•Own ARR retention, logo retention, and upsell as primary success metrics; identify opportunities for revenue expansion within existing accounts.

Key Requirements

•Bachelor’s degree in Business, Marketing, or a related field; or equivalent work experience.

Experience:10+ yearsHealthcareSaaS

Education:Bachelor's

Skills:CRM

Tech Stack:CRM

Company Brief

Health Catalyst

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Salt Lake City, United States

Founded: 2008

Website LinkedIn