Technical Enablement Director

Sentry
San Francisco
Workplace: HybridFull timeUSD 180,000 - 200,000 annuallyFunction: Executive & General ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Collaboration","Customer-facing","Analytical"]

Lead strategy and end-to-end execution of training and enablement programs to drive usage and adoption of the platform. Own the Sentry University curriculum, create a scalable training strategy, build a certification program, and collaborate with Marketing, Product, and Engineering to keep materials up to date and aligned with branding while delivering measurable impact for customers, partners, and internal teams.

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Sentry
Sentry
7 months ago

Technical Enablement Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Closed

Job Summary

Lead strategy and end-to-end execution of training and enablement programs to drive usage and adoption of the platform. Own the Sentry University curriculum, create a scalable training strategy, build a certification program, and collaborate with Marketing, Product, and Engineering to keep materials up to date and aligned with branding while delivering measurable impact for customers, partners, and internal teams.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Become a Sentry product expert: be intimately familiar all product capabilities, and how customers are using the product.
  • •Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience.
  • •Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV.
  • •Build out and operationalize an engaging certification program for customers, partners, and employees.
  • •Design and own end-user training content used by CSMs and SEs to deliver to our customers and prospects.
Travel: Low travel

Pay and Benefits

Salary: USD 180,000 - 200,000 annually

Key Requirements

  • •5+ year experience in technical training development and delivery.
  • •BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory.
  • •Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences.
  • •Strong presentation skills; significant experience working with customers and partners, both remotely and in person.
  • •Strong knowledge in the application monitoring field.
Experience:5+ yearsSoftware developmentOpen-sourceDevtools
Education:Bachelor's in CS or Computer Engineering
Skills:CommunicationPresentationCollaborationCustomer-facingAnalytical
Languages:English
Tech Stack:SDLCMonitoringLoggingCloudOpen-sourceSoftware development life cycle

Company Brief

Sentry
Provides an error monitoring and performance observability platform for developers, helping teams identify, triage, and resolve application issues across frontend and backend systems with real-time alerts and diagnostic context.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
WebsiteLinkedIn