Specialist III - Universal Banker (UB) Catoctin Circle Branch

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 5+ yearsSkills: ["Customer service","Coaching","Problem-solving","Rapport building","Sales orientation"]

Deliver high-quality, consistent client experiences across branch locations by overseeing day-to-day service operations and ensuring accurate, timely frontline banking. Process routine teller transactions under minimal supervision, support customer needs, and handle transaction execution. Coach branch teams, strengthen service delivery through process improvements, and monitor operational controls for risk reduction and compliance. Also open new accounts, cross-sell products, resolve customer issues, and refer clients to appropriate services.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sandy Spring Bancorp
Sandy Spring Bancorp
2 days ago

Specialist III - Universal Banker (UB) Catoctin Circle Branch

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver high-quality, consistent client experiences across branch locations by overseeing day-to-day service operations and ensuring accurate, timely frontline banking. Process routine teller transactions under minimal supervision, support customer needs, and handle transaction execution. Coach branch teams, strengthen service delivery through process improvements, and monitor operational controls for risk reduction and compliance. Also open new accounts, cross-sell products, resolve customer issues, and refer clients to appropriate services.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day branch service operations and ensure operational excellence aligned with bank policies and regulatory requirements.
  • •Support client transactions and ensure accurate and timely execution of all frontline banking activities.
  • •Open new accounts and handle teller transactions while engaging customers to build and enhance banking relationships.
  • •Market and cross-sell bank products and services, resolve complex customer service issues, and refer customers to appropriate services.
  • •Coach and support branch teams, implement process improvements, and monitor operational controls to reduce risk and maintain compliance.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability CoveragePaid Leave401kWellness Stipend

Key Requirements

  • •Typically requires 5+ years of relevant experience with broad knowledge of operational procedures and tools.
  • •Works under limited supervision for routine situations and handles non-routine problems requiring analysis.
  • •May require vocational or technical training to support role responsibilities.
  • •Must be able to stand for extended periods and lift objects up to 30 lbs.
  • •Demonstrated ability to support customer needs through routine banking transactions and service activities.
Experience:5+ years
Skills:Customer serviceCoachingProblem-solvingRapport buildingSales orientation

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn