Universal Banker - Swainsboro

Truist Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal skills","Communication","Customer service","Compliance","Multi-tasking"]

Deliver timely, accurate client transactions while providing a superior customer experience in a retail bank setting. You’ll educate clients on digital self-service tools (ATMs, Online and Mobile banking), cross-train to support sales activities, and support outbound calling and Integrated Relationship Management (IRM). Serve as a secondary contact for new account openings and problem resolution, while following internal controls, operational procedures, and risk management to ensure compliance.

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Truist Financial
Truist Financial
23 hours ago

Universal Banker - Swainsboro

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Deliver timely, accurate client transactions while providing a superior customer experience in a retail bank setting. You’ll educate clients on digital self-service tools (ATMs, Online and Mobile banking), cross-train to support sales activities, and support outbound calling and Integrated Relationship Management (IRM). Serve as a secondary contact for new account openings and problem resolution, while following internal controls, operational procedures, and risk management to ensure compliance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a consistent, high-quality client experience by engaging clients, completing complex and standardized transactions, and identifying customer needs.
  • •Educate clients on digital self-service solutions including ATMs, Online banking, and Mobile banking.
  • •Support the sales process through outbound calling and identifying offers and needs, referring clients to appropriate teams or specialists.
  • •Support Integrated Relationship Management (IRM) activities to deliver Truist expertise and solutions for client needs.
  • •Adhere to internal controls, operational procedures, and risk management policies; serve as secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeavePaid HolidaysPensionEquity

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard and software skills for branch automation and demonstrate proficiency in basic computer applications (Microsoft Office).
Experience:BankingRetail banking
Education:High School
Skills:Interpersonal skillsCommunicationCustomer serviceComplianceMulti-tasking
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile banking

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn