Account Manager, Emerging Enterprise

Braze
Chicago
Workplace: HybridFull timeUSD 75,000 - 92,500 annuallyFunction: Customer Success & Account ManagementSkills: ["Accountability","Verbal communication","Written communication","Presentation skills","Time management"]

Serve as a quota-carrying Account Manager for Emerging Enterprise accounts within the Braze Enterprise Sales team. Collaborate with Account Executives to develop and close opportunities, analyze product usage to uncover white space for cross-sell and upsell, and coordinate with Renewals Managers, Customer Success, and internal teams (Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, Marketing). Drive quarterly upsell and renewals targets, with occasional onsite travel.

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Braze
Braze
16 hours ago

Account Manager, Emerging Enterprise

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Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a quota-carrying Account Manager for Emerging Enterprise accounts within the Braze Enterprise Sales team. Collaborate with Account Executives to develop and close opportunities, analyze product usage to uncover white space for cross-sell and upsell, and coordinate with Renewals Managers, Customer Success, and internal teams (Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, Marketing). Drive quarterly upsell and renewals targets, with occasional onsite travel.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Expand customer relationships in collaboration with the Account Executive and develop/close opportunities up to $75K.
  • •Analyze customer product usage to identify white space for cross-sell and upsell, including new business units.
  • •Partner with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
  • •Collaborate with internal teams (Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, Marketing) to drive feature exploration and adoption.
  • •Achieve quarterly upsell and renewals targets, with occasional onsite customer engagement and selling.
Travel: Low travel

Pay and Benefits

Salary: USD 75,000 - 92,500 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementEquityPaid LeaveLearning BudgetHybrid Work

Key Requirements

  • •2+ years of experience in Sales or Account Management, including SaaS sales, with at least half in a quota-carrying role.
  • •Experience working with companies with 2,000+ employees.
  • •Drive, determination, and accountability to develop and close opportunities.
  • •Excellent product knowledge and ability to learn a feature-rich application.
  • •Intermediate to advanced proficiency with Google Office and MS Office Suite (Word, Excel, PowerPoint), plus experience presenting value propositions to executive teams.
Experience:SaaSEnterprise softwareMarketing technology
Skills:AccountabilityVerbal communicationWritten communicationPresentation skillsTime management
Languages:English
Tech Stack:Salesforce.comGoogle OfficeMS Office SuiteWordExcelPowerPointKeynoteCRMCloud apps

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn