Technical Program Manager, Developer Platform

Harvey
San Francisco
Workplace: OnsiteFull timeUSD 200,000 - 275,000 annuallyFunction: Program & Project Management (PMO)Experience: 5+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Problem-solving","Collaboration","Attention to detail"]

Technical Program Manager overseeing cross-functional efforts to improve quality, reliability, and operational excellence in a fast-moving SaaS environment. Owns release management, implements safety standards, leads reliability initiatives, and defines measurable reliability metrics with collaboration across Engineering, Product, and Operations.

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Harvey
Harvey
6 months ago

Technical Program Manager, Developer Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 minutes agoStatus: Live

Job Summary

Technical Program Manager overseeing cross-functional efforts to improve quality, reliability, and operational excellence in a fast-moving SaaS environment. Owns release management, implements safety standards, leads reliability initiatives, and defines measurable reliability metrics with collaboration across Engineering, Product, and Operations.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Own release management end-to-end, ensuring on-time, high-quality product releases through coordination across all teams in a fast-paced environment.
  • •Introduce and enforce change safety standards, such as risk assessments, rollback procedures, feature flag, and bug bashes to reduce regressions and customer impact.
  • •Lead horizontal reliability initiatives focused on improving test coverage, observability, and incident response readiness.
  • •Define, measure, and report on reliability metrics (e.g. change failure rate, MTTR, SLI), and drive accountability for sustained improvement.
  • •Identify systemic gaps in release processes, testing, monitoring, and incident response; convert findings into structured improvement plans with clear owners and timelines.

Pay and Benefits

Salary: USD 200,000 - 275,000 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •5+ years of experience in technical program management or release management in SaaS or fast-moving tech companies.
  • •Experience working as Software QA or Test Engineer, preferably with SaaS products.
Experience:5+ yearsSaaSTech
Education:Bachelor's in Computer Science
Skills:CommunicationLeadershipProblem-solvingCollaborationAttention to detail
Tech Stack:CI/CDPagerDutyIncident.ioDatadogPrometheusGrafanaPlaywrightCypressSelenium

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor