Lead Supervisor I - Visual

Tapestry
New York
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Collaboration","Accountability","Conflict resolution"]

Lead the sales floor to drive performance, brand visibility, and an exceptional customer experience. Embody Coach values while implementing company initiatives and supporting store operations. Establish trust, coach the team, monitor sales data and trends, and recommend actions to improve store goals and KPIs. Support recruiting, interviewing, training, performance evaluations, and enforce policies and procedures, including HR and conflict-resolution support when needed.

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Tapestry
Tapestry
2 months ago

Lead Supervisor I - Visual

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead the sales floor to drive performance, brand visibility, and an exceptional customer experience. Embody Coach values while implementing company initiatives and supporting store operations. Establish trust, coach the team, monitor sales data and trends, and recommend actions to improve store goals and KPIs. Support recruiting, interviewing, training, performance evaluations, and enforce policies and procedures, including HR and conflict-resolution support when needed.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, and make recommendations to improve store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, and enforce team compliance with company and store procedures.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry product and stockroom items (25 lbs regularly; up to 50 lbs occasionally).
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Monitor and analyze sales data to identify trends and recommend actions to enhance store performance.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:Retail
Skills:LeadershipCustomer focusCollaborationAccountabilityConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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