Mortgage Warehouse Operations Specialist

Customers Bancorp
Hamilton
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Accuracy","Attention to detail","Accountability","Teamwork","Customer service"]

Support mortgage warehouse lending operations by overseeing loan-level exceptions, processing manual wire requests and funds transfers, and handling settlement verification, FHLMC 996s, MERS reporting, and collateral transactions. Perform closing agent setups, post-closing verifications, and incoming settlement reconciliation, including end-of-day closeout and daily GL balancing. Maintain data integrity across multiple systems and provide customer service support for online banking and collateral access issues.

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Customers Bancorp
Customers Bancorp
1 month ago

Mortgage Warehouse Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Support mortgage warehouse lending operations by overseeing loan-level exceptions, processing manual wire requests and funds transfers, and handling settlement verification, FHLMC 996s, MERS reporting, and collateral transactions. Perform closing agent setups, post-closing verifications, and incoming settlement reconciliation, including end-of-day closeout and daily GL balancing. Maintain data integrity across multiple systems and provide customer service support for online banking and collateral access issues.
Location: Hamilton
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Oversee loan-level exceptions and provide feedback or approvals as appropriate
  • •Process manual wire requests and funds transfers using bank wire systems and the warehouse lending collateral system
  • •Support pool settlement verification, FHLMC 996s, MERS reporting, and collateral system loan transactions (curtailments, paydowns, advances)
  • •Perform closing agent setups, post-closing verifications, research client requests, and process incoming loan settlements with reconciliation and batch file processing
  • •Support end-of-day closeout reconciliation/reporting, daily GL balancing, management reporting, data integrity maintenance, and troubleshooting system issues

Key Requirements

  • •2+ years of experience in financial operations, wire processing, or banking operations
  • •Familiarity with wire systems, settlement processes, and reconciliation
  • •Strong attention to detail and accuracy
  • •Ability to manage multiple priorities and meet deadlines
  • •Professional verbal and written communication skills
Experience:2+ yearsBanking operations
Skills:AccuracyAttention to detailAccountabilityTeamworkCustomer service

Company Brief

Customers Bancorp
Customers Bancorp is a bank holding company that provides commercial and consumer banking services through Customers Bank. It offers lending, deposit products, cash management, and digital banking solutions for businesses and individuals.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: West Reading, United States
Founded: 1997
WebsiteLinkedIn