Content Quality and Evaluation Team Lead - Eco & Social Creation

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Education: bachelorsSkills: ["Leadership","Operational management","Communication","Logical thinking","Risk management"]

Lead a team that builds “Golden Sets” used as ground truth for platform safety policies, AI model evaluation, and global enforcement. Drive deep-dive analyses on high-risk and contentious cases, translating macro policies into clear SOPs and operational guidelines. Own core quality metrics, systematize QA methodologies, and manage performance across multiple workflows. Coordinate across Operations, Algorithm, Product, and global teams to improve both human review quality and AI interception accuracy.

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FursaFursa
TikTok
TikTok
1 hour ago

Content Quality and Evaluation Team Lead - Eco & Social Creation

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead a team that builds “Golden Sets” used as ground truth for platform safety policies, AI model evaluation, and global enforcement. Drive deep-dive analyses on high-risk and contentious cases, translating macro policies into clear SOPs and operational guidelines. Own core quality metrics, systematize QA methodologies, and manage performance across multiple workflows. Coordinate across Operations, Algorithm, Product, and global teams to improve both human review quality and AI interception accuracy.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Manager level

Key Responsibilities

  • •Lead the team to produce high-quality datasets for model training and evaluation, curating long-tail, high-risk, and complex edge cases for accurate ground truth.
  • •Oversee deep-dive analyses on high-risk, highly debated safety cases to identify misapplication patterns and risk trends, translating macro policies into SOPs and operational guidelines.
  • •Manage quality performance across multiple workflows, driving continuous improvement to meet both efficiency and quality goals.
  • •Lead cross-functional collaboration with Operations, Algorithm, Product, and global teams to identify vulnerabilities using Golden Set metrics and improve human review and AI interception.
  • •Systematize QA methodologies for a content quality management framework, establish daily QA mechanisms, and track core data metrics to improve accuracy and operational efficiency.

Key Requirements

  • •Bachelor’s degree or higher with at least 2 years of team management experience.
  • •Deep understanding of content safety policies and guidelines, with strong content analysis, data analysis, and summarization skills.
  • •Strong English communication skills and logical thinking, with the ability to understand business needs and prioritize tasks effectively.
  • •Strong leadership and operational management skills, including familiarity with content quality control tools and management systems.
  • •Experience managing cross-market teams or leading project implementation is preferred; able to thrive in a fast-paced, multicultural environment.
Experience:Content safetyAI model evaluationData annotationGlobal enforcement
Education:Bachelor's
Skills:LeadershipOperational managementCommunicationLogical thinkingRisk management
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn