Client Advisor, Beverly Hills Rodeo Drive (Beverly Hills, US)

Prada Group
United States
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Interpersonal skills","Problem solving","Teamwork","Customer service"]

Ambassador for the Prada Brand who guides luxury clients through the brand universe, maximizing both individual and team sales while delivering an extraordinary in-store experience. Builds lasting relationships, leverages an Omni Channel approach, and uses CRM to personalize service, stay ahead of fashion trends, and drive brand loyalty in a collaborative, inclusive environment.

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Prada Group
Prada Group
3 months ago

Client Advisor, Beverly Hills Rodeo Drive (Beverly Hills, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Ambassador for the Prada Brand who guides luxury clients through the brand universe, maximizing both individual and team sales while delivering an extraordinary in-store experience. Builds lasting relationships, leverages an Omni Channel approach, and uses CRM to personalize service, stay ahead of fashion trends, and drive brand loyalty in a collaborative, inclusive environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Place the customer at the center, creating a welcoming environment and delivering excellent service aligned with the client journey ceremony
  • •Capture customer data in the CRM to connect with the client, maintain relationships, and develop future opportunities
  • •Embrace and promote the Omni Channel mindset in daily operations
  • •Collaborate with colleagues to ensure a consistent, exceptional experience and a positive working environment while upholding diversity and inclusion values
  • •Provide an excellent in-store experience, cross-sell across Departments, and help achieve individual sales targets and KPIs

Key Requirements

  • •Passion for selling and stores; curiosity about luxury/fashion, art and design
  • •Experience in building long-lasting client relationships
  • •Excellent communication and interpersonal skills; ability to work both in a team and independently
  • •Ambition, resilience, self-motivation, results-driven with problem-solving skills
  • •English language proficiency; other languages are a plus
Experience:Luxury retailFashion
Skills:CommunicationInterpersonal skillsProblem solvingTeamworkCustomer service
Languages:English
Tech Stack:CRMData managementSales analytics

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn