Senior Client Advisor (Brasilia, , BR)

Build relationships with new and existing clients to deliver an elevated, personalised luxury experience and drive store and individual sales KPIs. Inspire clients through storytelling, passion for Burberry, and strong product, fashion, and styling expertise. Support store operations, help handle customer complaints when needed, and coach Client Advisors on clienteling and service skills. Maintain client portfolios and retain top clients through regular follow-ups and after-sales service.