Product Manager

Sephora
Singapore
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5-7 yearsSkills: ["Communication","Mentorship","Cross-functional collaboration","Data-driven decision making","Strategic thinking"]

Lead Sephora’s digital product roadmap across User, Loyalty, and Personalisation domains. Own the end-to-end digital lifecycle from onboarding and consent to ongoing engagement for beauty loyalists. Use data and experimentation (A/B testing, competitive analysis) to improve conversion, retention, reactivation, and AI-driven relevance from Beauty Profile. Partner with Digital, Data, UI/UX, Engineering, Marketing, CRM, and CRM stakeholders to deliver measurable value for Sephora SEA customers.

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FursaFursa
Sephora
Sephora
3 hours ago

Product Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead Sephora’s digital product roadmap across User, Loyalty, and Personalisation domains. Own the end-to-end digital lifecycle from onboarding and consent to ongoing engagement for beauty loyalists. Use data and experimentation (A/B testing, competitive analysis) to improve conversion, retention, reactivation, and AI-driven relevance from Beauty Profile. Partner with Digital, Data, UI/UX, Engineering, Marketing, CRM, and CRM stakeholders to deliver measurable value for Sephora SEA customers.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the end-to-end digital lifecycle from frictionless signup through ongoing engagement.
  • •Design and optimize onboarding journeys to reduce sign-up friction and strengthen consent capture.
  • •Strengthen Beauty Pass engagement and loyalty participation, including Rewards Boutique and member-only moments.
  • •Improve retention by evolving re-purchase capabilities and developing lapsed reactivation strategies.
  • •Tailor the experience using Beauty Profile data for relevant recommendations, offers, and content; run experimentation and report value to senior stakeholders.

Key Requirements

  • •5–7 years of product management experience for consumer-facing ecommerce or marketplace platforms.
  • •Proven ownership of user-centric domains, loyalty programs, or personalisation engines.
  • •Experience managing loyalty program logic, Rewards Boutique structures, lifecycle marketing integration, and customer segmentation insights.
  • •Strong analytical skills using tools such as Domo, Google Analytics, and Heap.
  • •Strong AI fluency and ability to apply the PM lifecycle for AI-powered products.
Experience:5-7 yearsE-commerceMarketplaceConsumer productsOmnichannel retailLoyalty programs
Skills:CommunicationMentorshipCross-functional collaborationData-driven decision makingStrategic thinking
Tech Stack:DomoGoogle AnalyticsHeapA/B testingPasswordless authenticationAIAI-powered products

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn