Universal Banker (Saturday Required) - Tuckernuck Square

Truist Financial
Richmond, Virginia
Workplace: OnsiteFull timeUSD 45,760 - 51,750 annuallyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Communication","Customer service","Multitasking"]

Provide efficient completion of client transactions while maintaining accurate records and handling assigned funds. Deliver a superior client experience by engaging customers, supporting complex and standardized banking needs, and educating clients on digital self-service options. Cross-train to support sales activities, including outbound calling and Integrated Relationship Management. Help with new account openings and problem resolution while adhering to internal controls, risk management, and operational procedures.

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Truist Financial
Truist Financial
4 days ago

Universal Banker (Saturday Required) - Tuckernuck Square

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide efficient completion of client transactions while maintaining accurate records and handling assigned funds. Deliver a superior client experience by engaging customers, supporting complex and standardized banking needs, and educating clients on digital self-service options. Cross-train to support sales activities, including outbound calling and Integrated Relationship Management. Help with new account openings and problem resolution while adhering to internal controls, risk management, and operational procedures.
Location: Richmond, Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a distinctive client experience through courteous engagement and accurate handling of complex and standardized transactions.
  • •Educate clients on digital self-service solutions such as ATMs, Online Banking, and Mobile banking.
  • •Support the sales process by participating in client outreach through outbound calls and identifying client needs or referring opportunities.
  • •Support Integrated Relationship Management to deliver Truist expertise and solutions for clients’ unique needs.
  • •Follow internal controls, operational procedures, and risk management policies, and serve as a secondary contact for new account openings and issue resolution.
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 51,750 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kTax SavingsPaid LeaveSick DaysPaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard/software skills for branch automation and perform basic computer applications (e.g., Microsoft Office).
Experience:2+ yearsBankingClient service
Education:High School
Skills:Interpersonal skillsCommunicationCustomer serviceMultitasking
Languages:English
Tech Stack:Microsoft OfficePC

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn