Rental Coordinator

EquipmentShare
Texas
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Relationship-building","Interpersonal skills","Problem-solving","Adaptability","Customer-focused","Continuous improvement","Optimism"]

Coordinate the full rental experience using EquipmentShare’s proprietary T3 platform. You’ll respond to inbound leads, guide customers through the rental process, build and nurture contractor relationships, and resolve inquiries to ensure customer satisfaction. The role also focuses on expanding the customer base, educating customers on cost-saving opportunities, and developing sales strategies to grow market share in the Fort Worth and Keller market.

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EquipmentShare
EquipmentShare
1 hour ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 53 minutes agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate the full rental experience using EquipmentShare’s proprietary T3 platform. You’ll respond to inbound leads, guide customers through the rental process, build and nurture contractor relationships, and resolve inquiries to ensure customer satisfaction. The role also focuses on expanding the customer base, educating customers on cost-saving opportunities, and developing sales strategies to grow market share in the Fort Worth and Keller market.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build relationships with contractors and construction company principals, and educate customers on how to save and improve operations
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and ongoing support
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveGym MembershipWellness StipendTool ReimbursementsBoot Reimbursements

Key Requirements

  • •High School diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Strong listening skills and commitment to solving customers’ problems
  • •Ability to adapt to a fast-paced, growing company while staying educated on EquipmentShare products and services
Education:High School
Skills:ListeningRelationship-buildingInterpersonal skillsProblem-solvingAdaptabilityCustomer-focusedContinuous improvementOptimism
Languages:En
Tech Stack:T3 technologyProprietary T3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn