Customer Engineer - C1

Applied Materials
Shenzhen
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Communication","Troubleshooting","Technical aptitude","Learning agility"]

Serve as the direct liaison with customers to install, maintain, and upgrade equipment. Troubleshoot using digital analytics and basic diagnostic techniques, with guidance from Senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided), while coordinating and communicating with customers to ensure smooth operations and exceptional service.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
1 week ago

Customer Engineer - C1

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade equipment. Troubleshoot using digital analytics and basic diagnostic techniques, with guidance from Senior Customer Engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided), while coordinating and communicating with customers to ensure smooth operations and exceptional service.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers [Customer Engineers] to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Medium travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •Basic mechanical aptitude and ability to interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus a valid driver’s license (and passport if travel is required).
Experience:Field serviceCustomer supportTechnical support
Education:Associate's in electronics or engineering technologies
Skills:CommunicationTroubleshootingTechnical aptitudeLearning agility
Licenses:Driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointElectrical schematicsMechanical schematicsDigital multimetersHand toolsPower tools

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor