Aircall

4 months ago

Forward Deployed Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Client-facing, technically-driven role delivering end-to-end, low-code AI solutions for Aircall customers. You’ll own cross-functional deployments, design integrations with CRM/helpdesk tools, configure AI workflow parameters, and build reusable frameworks while enabling teams and driving product adoption across SMBs.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead end-to-end delivery of technically sound, low-code AI solutions for Aircall customers, designing and operationalizing workflows that connect AI Agents with CRMs and help desks
•Build reusable frameworks, templates, and reference architectures to accelerate future deployments
•Drive team upskilling and enablement through internal workshops and documentation
•Collaborate with Product, Engineering, and GTM to shape the AI Voice Agent roadmap and ensure measurable business impact
•Coordinate cross-functional initiatives and ensure deployments are on time, within scope, and aligned with regional targets

Pay and Benefits

Salary: USD 84,000 - 96,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveWellness Stipend

Key Requirements

•5–8 years in technical consulting, solutions engineering, or integration-focused project management
•Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL) with ability to design and troubleshoot integrations
•Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce)
•Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring
•Proven ability to lead cross-functional projects with Engineering, Product, and Customer Success

Experience:5-8 yearsTelephonySaaSAI

Skills:CommunicationStakeholder managementLeadershipCollaborationProblem-solving

Languages:English

Tech Stack:APIsWebhooksJSONRESTGraphQLZapierMakeN8nWorkatoHubSpotSalesforce

Company Brief

Aircall

Provides a cloud-based phone system and call center platform for businesses, offering VoIP, call routing, analytics, integrations with CRM and helpdesk tools to support sales and customer support teams.

Industry: Telecommunications

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Paris, France

Founded: 2014

Website LinkedIn

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Aircall

4 months ago

Forward Deployed Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead end-to-end delivery of technically sound, low-code AI solutions for Aircall customers, designing and operationalizing workflows that connect AI Agents with CRMs and help desks
•Build reusable frameworks, templates, and reference architectures to accelerate future deployments
•Drive team upskilling and enablement through internal workshops and documentation
•Collaborate with Product, Engineering, and GTM to shape the AI Voice Agent roadmap and ensure measurable business impact
•Coordinate cross-functional initiatives and ensure deployments are on time, within scope, and aligned with regional targets

Pay and Benefits

Salary: USD 84,000 - 96,000 annually

Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveWellness Stipend

Key Requirements

•5–8 years in technical consulting, solutions engineering, or integration-focused project management
•Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL) with ability to design and troubleshoot integrations
•Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce)
•Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring
•Proven ability to lead cross-functional projects with Engineering, Product, and Customer Success

Experience:5-8 yearsTelephonySaaSAI

Skills:CommunicationStakeholder managementLeadershipCollaborationProblem-solving

Languages:English

Tech Stack:APIsWebhooksJSONRESTGraphQLZapierMakeN8nWorkatoHubSpotSalesforce

Company Brief

Aircall

Industry: Telecommunications

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Paris, France

Founded: 2014

Website LinkedIn