Project Operations Specialist

Adyen
Amsterdam
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2+ yearsSkills: ["Stakeholder management","Organization","Attention to detail","Communication","Customer focus","Problem-solving","Ownership","Cross-functional collaboration"]

Own customer implementation projects from onboarding through go-live for Adyen for Platforms, turning complex setups into smooth launches. Coordinate timelines, dependencies, and stakeholder alignment across internal and external teams, guide customers on implementation best practices, and lead customer meetings with clear next steps. Troubleshoot operational blockers, support handovers into business-as-usual, and share operational insights to improve project delivery and customer experience.

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FursaFursa
Adyen
Adyen
1 week ago

Project Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Own customer implementation projects from onboarding through go-live for Adyen for Platforms, turning complex setups into smooth launches. Coordinate timelines, dependencies, and stakeholder alignment across internal and external teams, guide customers on implementation best practices, and lead customer meetings with clear next steps. Troubleshoot operational blockers, support handovers into business-as-usual, and share operational insights to improve project delivery and customer experience.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Manage customer implementation projects from onboarding through go-live, owning project progress and successful delivery.
  • •Coordinate activities, timelines, dependencies, and follow-ups across internal and external stakeholders.
  • •Partner with customer project and technical teams to drive smooth implementations.
  • •Guide customers on implementation best practices and support key decisions throughout the rollout.
  • •Independently lead customer meetings, and troubleshoot operational issues to keep projects on track with effective go-live handovers.

Key Requirements

  • •2+ years of experience setting up and delivering complex projects, ideally in a technical environment.
  • •Ability to coordinate multiple stakeholders and keep track of multiple moving parts.
  • •Comfort communicating clearly and confidently with customers and internal stakeholders.
  • •Familiarity or affinity with API-first SaaS, third-party software integrations, hardware roll-outs, and/or technical data flows (payments industry experience is a plus).
  • •Fluent English and one additional language: French, Spanish, or Italian (other languages are a plus).
Experience:2+ yearsPayments industryAPI-first SaaSThird-party integrationsTechnical data flows
Skills:Stakeholder managementOrganizationAttention to detailCommunicationCustomer focusProblem-solvingOwnershipCross-functional collaboration
Languages:EnglishFrenchSpanishItalian
Tech Stack:API-first SaaSThird-party software integrationsTechnical data flows

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn