Mark43

1 month ago

Product Manager, CAD

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Drive product strategy and execution for CAD workflows in public-safety software, shaping dispatch systems used by first responders. Own roadmap, work with engineering, design, sales, and customer success; define AI-driven capabilities; enable real-time video and analytics; deliver high-performance workflows under pressure; partner with customers to translate operational pain points into impactful features.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own the roadmap and execution for one or more CAD workflows such as call intake, unit recommendations, dispatch operations, real-time incident management, or situational awareness capabilities
•Partner closely with your engineering team to deliver reliable, responsive, and scalable web-based experiences for dispatchers and field personnel
•Work directly with customers including dispatchers, supervisors, command staff, and technology leaders to understand operational pain points and translate them into product improvements
•Define requirements and product strategy for AI-driven capabilities that improve call triage, recommendations, information retrieval, and operational decision-making
•Collaborate with engineering teams building real-time video streaming and multimedia capabilities that help agencies access critical information during active incidents

Key Requirements

•4–7+ years of experience building and shipping software products, ideally in enterprise SaaS, real-time platforms, or operationally complex environments
•Proven ability to own and deliver product areas end-to-end with a strong focus on execution
•Experience working closely with engineering teams in a collaborative, one-team environment
•Comfort partnering cross-functionally with sales, implementation, support, and customer stakeholders
•Strong communication skills with the ability to engage effectively with both technical and non-technical audiences

Experience:4-7 yearsEnterprise SaaSReal-time platformsOperationally complex environments

Skills:AIMachine learningReal-timeVideo streamingMultimediaAnalytics

Languages:English

Tech Stack:AIMachine learningVideo streamingMultimediaReal-timeAnalytics

Company Brief

Mark43

Provides cloud-native public safety software including records management, computer-aided dispatch, analytics, and workflow tools to modernize police, fire, and EMS operations and improve community safety and operational efficiency.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2012

Website LinkedIn

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Mark43

1 month ago

Product Manager, CAD

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Own the roadmap and execution for one or more CAD workflows such as call intake, unit recommendations, dispatch operations, real-time incident management, or situational awareness capabilities
•Partner closely with your engineering team to deliver reliable, responsive, and scalable web-based experiences for dispatchers and field personnel
•Work directly with customers including dispatchers, supervisors, command staff, and technology leaders to understand operational pain points and translate them into product improvements
•Define requirements and product strategy for AI-driven capabilities that improve call triage, recommendations, information retrieval, and operational decision-making
•Collaborate with engineering teams building real-time video streaming and multimedia capabilities that help agencies access critical information during active incidents

Key Requirements

•4–7+ years of experience building and shipping software products, ideally in enterprise SaaS, real-time platforms, or operationally complex environments
•Proven ability to own and deliver product areas end-to-end with a strong focus on execution
•Experience working closely with engineering teams in a collaborative, one-team environment
•Comfort partnering cross-functionally with sales, implementation, support, and customer stakeholders
•Strong communication skills with the ability to engage effectively with both technical and non-technical audiences

Experience:4-7 yearsEnterprise SaaSReal-time platformsOperationally complex environments

Skills:AIMachine learningReal-timeVideo streamingMultimediaAnalytics

Languages:English

Tech Stack:AIMachine learningVideo streamingMultimediaReal-timeAnalytics

Company Brief

Mark43

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2012

Website LinkedIn