Claims Manager I

Aon
United States
Workplace: OnsiteFull timeUSD 68,000 - 75,000 annuallyFunction: Insurance & ActuarialEducation: bachelorsSkills: ["Communication","Customer service","Organizational skills","Problem-solving","Analytical skills","Process improvement"]

Lead and develop a team of Claims Support Specialists and Claims Adjusters in an on-site Monday–Friday role. Manage high-profile client accounts, claim inventory, turnaround times, and SLA/account metrics. Oversee shared mailboxes, documentation collection, escalations, approval workflows, and record retention. Partner with Finance on payment audits and controls, drive salvage recovery activities, and improve operational processes while ensuring compliance with client, company, and regulatory requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Aon
Aon
1 day ago

Claims Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead and develop a team of Claims Support Specialists and Claims Adjusters in an on-site Monday–Friday role. Manage high-profile client accounts, claim inventory, turnaround times, and SLA/account metrics. Oversee shared mailboxes, documentation collection, escalations, approval workflows, and record retention. Partner with Finance on payment audits and controls, drive salvage recovery activities, and improve operational processes while ensuring compliance with client, company, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Manager level

Key Responsibilities

  • •Lead and develop a team of Claims Support Specialists and Claims Adjusters.
  • •Ensure compliance with client SLAs and performance standards while monitoring claim inventory and turnaround times.
  • •Manage high-profile client accounts, including Carefree Assistance, and handle claim escalations and service issues.
  • •Oversee claims approval workflows and authority requests, and ensure compliance with record retention requirements.
  • •Partner with Finance on payment audits and financial controls, maintain accurate payment records, and oversee salvage recovery activities.

Pay and Benefits

Salary: USD 68,000 - 75,000 annually
Equity and Bonus:Equity
Perks:401kEquityHealth InsuranceDentalVisionPaid LeaveLife InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •Possess a State insurance adjuster’s license.
  • •5+ years of experience leading teams of Claims Examiners.
  • •Excellent communication and customer service skills.
  • •Strong organizational, problem-solving, and analytical skills with process improvement experience.
  • •Bachelor’s degree or equivalent work experience.
Education:Bachelor's
Skills:CommunicationCustomer serviceOrganizational skillsProblem-solvingAnalytical skillsProcess improvement
Licenses:State insurance adjuster’s license
Languages:En-us

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor