Spreetail

2 weeks ago

Ecommerce Account Manager - Native Mandarin Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Manage bilingual (English + Mandarin) relationships with China-based brand partners to grow their U.S. e-commerce business. Drive account success by monitoring KPIs such as on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales. Turn strategic initiatives into actionable plans with internal teams and stakeholders, lead regular communications, and present performance reporting during weekly business reviews.

Location: Texas

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support brand growth by identifying opportunities to increase GMV and help develop competitive fulfillment solutions aligned with each brand’s business goals.
•Partner with internal teams and brand stakeholders to turn strategic initiatives into actionable execution plans with measurable results.
•Manage day-to-day account health by monitoring KPIs including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales.
•Build trusted relationships with brand partners through regular communications, coordinating cross-functional initiatives, and delivering an exceptional client experience.
•Prepare and present business performance reporting with actionable insights, lead weekly business reviews, track open action items, and ensure timely follow-up.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave

Key Requirements

•Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands.
•3–5+ years of experience managing e-commerce clients, account management, customer success, or project management.
•Experience managing client relationships in a fast-paced environment and communicating effectively with stakeholders across multiple levels.
•Strong organizational, problem-solving, written, verbal, and presentation skills, with the ability to manage multiple priorities and deliver results independently.
•Bachelor's degree in Business, Finance, Project Management, Client Services, or a related field.

Experience:3+ yearsE-commerce

Education:Bachelor's in Business, Finance, Project Management, Client Services, or a related field

Skills:Organizational skillsProblem-solvingCommunicationPresentation skillsStakeholder management

Languages:EnglishMandarin

Company Brief

Spreetail

Operates as a technology-enabled e-commerce retailer and marketplace partner, sourcing, merchandising and fulfilling a wide range of consumer products across online channels while providing operations, logistics and marketing services to grow brands.

Industry: E-commerce

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Salt Lake City, United States

Founded: 2012

Website LinkedIn

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Spreetail

2 weeks ago

Ecommerce Account Manager - Native Mandarin Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Texas

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support brand growth by identifying opportunities to increase GMV and help develop competitive fulfillment solutions aligned with each brand’s business goals.
•Partner with internal teams and brand stakeholders to turn strategic initiatives into actionable execution plans with measurable results.
•Manage day-to-day account health by monitoring KPIs including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales.
•Build trusted relationships with brand partners through regular communications, coordinating cross-functional initiatives, and delivering an exceptional client experience.
•Prepare and present business performance reporting with actionable insights, lead weekly business reviews, track open action items, and ensure timely follow-up.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave

Key Requirements

•Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands.
•3–5+ years of experience managing e-commerce clients, account management, customer success, or project management.
•Experience managing client relationships in a fast-paced environment and communicating effectively with stakeholders across multiple levels.
•Strong organizational, problem-solving, written, verbal, and presentation skills, with the ability to manage multiple priorities and deliver results independently.
•Bachelor's degree in Business, Finance, Project Management, Client Services, or a related field.

Experience:3+ yearsE-commerce

Education:Bachelor's in Business, Finance, Project Management, Client Services, or a related field

Skills:Organizational skillsProblem-solvingCommunicationPresentation skillsStakeholder management

Languages:EnglishMandarin

Company Brief

Spreetail

Industry: E-commerce

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Salt Lake City, United States

Founded: 2012

Website LinkedIn