Product Manager - Subscriptions Lifecycle

Canva
Sydney
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 6-8 yearsSkills: []

Own the full subscription lifecycle at Canva, driving pricing/plan changes, reducing involuntary churn, and building self-serve lifecycle infrastructure that scales across a global product used by millions. Define a prioritised lifecycle roadmap balancing near-term retention with long-term platform investment, and collaborate with Growth, Data, Monetisation, and International teams to enable cross-surface lifecycle campaigns and revenue growth.

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FursaFursa
Canva
Canva
3 months ago

Product Manager - Subscriptions Lifecycle

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own the full subscription lifecycle at Canva, driving pricing/plan changes, reducing involuntary churn, and building self-serve lifecycle infrastructure that scales across a global product used by millions. Define a prioritised lifecycle roadmap balancing near-term retention with long-term platform investment, and collaborate with Growth, Data, Monetisation, and International teams to enable cross-surface lifecycle campaigns and revenue growth.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the full subscription lifecycle and drive initiatives to optimise pricing, plans, and reduce involuntary churn.
  • •Build and maintain a prioritised lifecycle roadmap that balances near-term retention with longer-term platform investments.
  • •Expand offerings for existing subscribers through new product features and cross-surface lifecycle experiences.
  • •Collaborate closely with Growth, Data, Monetisation, and International teams to enable self-serve lifecycle campaigns.
  • •Lead by influence across teams, shaping retention strategy and ensuring scalable, high-impact subscriber experiences.

Pay and Benefits

Perks:Equity PackagesParental LeaveWellness StipendFlexible Leave

Key Requirements

  • •You have 6–8 years of product management experience, ideally in subscriptions, retention, lifecycle, or platform teams.
  • •Experience with subscription lifecycle optimisation or revenue retention problems and the ability to talk about what worked and what didn’t.
  • •Built or contributed to platform products and understand trade-offs between flexibility and standardisation with a focus on internal adoption.
  • •Fluent in metrics, experimentation, and insight generation; able to interpret results and turn them into action.
  • •Proactive in problem-framing and roadmap building, capable of making trade-offs and sequencing bets across competing priorities.
Experience:6-8 yearsSubscription managementMonetizationPlatform productsSaaS
Languages:English

Company Brief

Canva
Canva is an online visual communications platform that provides drag-and-drop design tools, templates, and media assets for creating presentations, social media graphics, videos, documents and more, serving individuals and large enterprises globally.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: Surry Hills, New South Wales, Australia
Founded: 2012
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor