Manager, Product Management

Mastercard
Toronto
Workplace: OnsiteFull timeCAD 121,000 - 169,000Function: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship building","Analytical thinking","Problem-solving","Communication","Urgency"]

Lead Mastercard loyalty and partner engagement product initiatives by developing and managing client loyalty programs, roadmap/backlog priorities, and KPI reporting. Build trusted advisor relationships with Canadian program partners and internal stakeholders, oversee solution delivery and operations, and drive retention and account revenue through campaign and analytics. Coordinate cross-functional teams, manage budgets and forecasting, and run recurring business reviews while representing Mastercard as the “One Voice” escalation point.

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Mastercard
Mastercard
1 month ago

Manager, Product Management

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Source: Company careers pageValidated by: Fursa AI
Status: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead Mastercard loyalty and partner engagement product initiatives by developing and managing client loyalty programs, roadmap/backlog priorities, and KPI reporting. Build trusted advisor relationships with Canadian program partners and internal stakeholders, oversee solution delivery and operations, and drive retention and account revenue through campaign and analytics. Coordinate cross-functional teams, manage budgets and forecasting, and run recurring business reviews while representing Mastercard as the “One Voice” escalation point.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Develop and lead client loyalty programs, including strategic planning, campaign/marketing plans, P&L forecasting, and client relationship building.
  • •Grow client business by identifying pain points and providing additional loyalty solutions.
  • •Represent Mastercard as the “One Voice” primary contact and point of escalation; manage and oversee the partner loyalty program.
  • •Oversee operations across cross-functional teams and vendors; monitor, manage, and report program KPIs.
  • •Manage and prioritize the product backlog with the partner and support solution development aligned to customer needs.
Travel: Low travel

Pay and Benefits

Salary: CAD 121,000 - 169,000

Key Requirements

  • •5+ years of experience working with or managing merchant and consumer loyalty programs.
  • •Account management experience with internal and external stakeholders.
  • •Previous loyalty, card-linked offering marketing, or related digital marketing experience preferred.
  • •Understanding of sales strategy development and sales pipeline management.
  • •Bachelor’s degree required; advanced degree preferred.
Experience:5+ yearsLoyalty programsCard-linked offersDigital marketingPayments
Education:Bachelor's
Skills:Relationship buildingAnalytical thinkingProblem-solvingCommunicationUrgency
Tech Stack:Microsoft OfficeWordExcelPowerPointPPT

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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