Manager, Product Management

Lead Mastercard loyalty and partner engagement product initiatives by developing and managing client loyalty programs, roadmap/backlog priorities, and KPI reporting. Build trusted advisor relationships with Canadian program partners and internal stakeholders, oversee solution delivery and operations, and drive retention and account revenue through campaign and analytics. Coordinate cross-functional teams, manage budgets and forecasting, and run recurring business reviews while representing Mastercard as the “One Voice” escalation point.