Part Time Auction Support Specialist (Manheim)

AutoTrader.com
United States
Workplace: OnsitePart timeUSD 15.1 - 22.69 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus","Composed under pressure"]

Provide on-site auction support for a local Cox Automotive Manheim location, ensuring accurate recording of vehicle and customer information during sale days. You will use AS400 to enter and verify sold-unit and bid details, coordinate virtually with the auctioneer to confirm system accuracy, and support title-absent workflows using Salesforce. You’ll also assist customers by handling requests via phone, email, chat, and ticketing systems.

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FursaFursa
AutoTrader.com
AutoTrader.com
6 days ago

Part Time Auction Support Specialist (Manheim)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide on-site auction support for a local Cox Automotive Manheim location, ensuring accurate recording of vehicle and customer information during sale days. You will use AS400 to enter and verify sold-unit and bid details, coordinate virtually with the auctioneer to confirm system accuracy, and support title-absent workflows using Salesforce. You’ll also assist customers by handling requests via phone, email, chat, and ticketing systems.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and simulcast bid amounts, enter customer data, process sold units, and verify/enter lights.
  • •Verify sold vehicle information for accuracy before completing transactions and obtain customer signatures as appropriate.
  • •Coordinate virtually with the auctioneer to verify system information and operate virtually to review simulcast bids.
  • •Provide arbitration and other vehicle announcements, including calling and emailing on late titles.
  • •Partner with client services contact center operations to receive and respond to customer requests via phone, email, chat, and ticketing systems.

Pay and Benefits

Salary: USD 15.1 - 22.69 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •High school diploma or GED
  • •Generally less than 2 years of experience
  • •Effective communication skills
  • •Good problem-solving and organizational skills
  • •Ability to remain focused and composed during fast-paced sale-day activities
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocusComposed under pressure
Languages:Spanish
Tech Stack:AS400SalesforcePhoneEmailChatTicketing systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn