Customer Service Delivery Advocate

Carvana
Denver
Workplace: OnsiteFull timeUSD 24 - 26 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Self-motivated","Enthusiastic","Team player"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while loading and unloading vehicles and inspecting equipment to ensure vehicles remain safe to drive. Complete customer paperwork and record thorough notes in the customer tracking system. Drive safely, maintain a clean driving record, and meet physical requirements for long periods of activity and lifting. This role includes structured shifts, 7-days-a-week availability, and performance-based pay growth.

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FursaFursa
Carvana
Carvana
2 days ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while loading and unloading vehicles and inspecting equipment to ensure vehicles remain safe to drive. Complete customer paperwork and record thorough notes in the customer tracking system. Drive safely, maintain a clean driving record, and meet physical requirements for long periods of activity and lifting. This role includes structured shifts, 7-days-a-week availability, and performance-based pay growth.
Location: Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers and receive training (commercial license not required).
  • •Frequently load and unload vehicles onto the hauler and inspect the hauler to ensure safe driving.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 24 - 26 hourly
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid LeaveEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be at least 21 years of age and possess a valid driver’s license.
  • •Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading onto haulers in indoor and outdoor conditions.
  • •Read, write, speak, and understand English.
  • •Must pass a drug test and obtain a DOT Medical Card.
Experience:2+ years
Skills:Self-motivatedEnthusiasticTeam player
Licenses:Notary licenseChauffeur's licenseVehicle Verifier licenseSalesperson license
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn