Ticketing Manager, VIP Nation International

Live Nation Entertainment
London
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Organizational skills","Detail oriented","Commercial mindset","Problem-solving","Cross-stakeholder collaboration"]

Own the end-to-end VIP ticketing experience for international tours and special events across EMEA. Manage VIP ticketing deliverables including inventory, allocations, seating plans, holds, and VIP package sales maximization from setup through close. Coordinate with promoters, venues, and third-party vendors; set up events in EOS; and compile reporting from Ticketmaster and other ticket vendors to drive improvements to the fan and customer journey.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
6 hours ago

Ticketing Manager, VIP Nation International

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own the end-to-end VIP ticketing experience for international tours and special events across EMEA. Manage VIP ticketing deliverables including inventory, allocations, seating plans, holds, and VIP package sales maximization from setup through close. Coordinate with promoters, venues, and third-party vendors; set up events in EOS; and compile reporting from Ticketmaster and other ticket vendors to drive improvements to the fan and customer journey.
Location: London
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Manager level

Key Responsibilities

  • •Lead end-to-end VIP ticketing for tours and events, overseeing volume, allocations, seating plans, and holds with promoters, local teams, venues, and third-party vendors.
  • •Manage event setup in EOS, including set-up forms, pricing charts, inventory optimisation, and closing VIP sales across multiple schedules and time zones.
  • •Collate sales data from Ticketmaster UK and other ticket vendors, and distribute reporting on an agreed schedule to VIP Nation, LN Ticketing, promoters, agents, and artist management.
  • •Oversee non-Ticketmaster stock dispatch plans, including sales data collection, reporting, and mark backs across EMEA.
  • •Support customer inquiry and escalation workflows with the VIP Nation International Client Services function and analyse feedback to continuously improve the fan experience.

Key Requirements

  • •Strong background in ticketing operations and sales for live events, including managing inventory for multiple shows at the same time.
  • •Advanced reporting experience in a ticketing environment, using Excel at an advanced level or more.
  • •Experience optimising the customer journey to improve the fan experience.
  • •Experience working with major ticketing agents (e.g., Ticketmaster is desirable).
  • •Exceptional organisational skills, detail orientation, commercial drive, and the ability to manage multiple projects simultaneously.
Experience:Live eventsTicketingVIP packagesEMEA
Skills:Organizational skillsDetail orientedCommercial mindsetProblem-solvingCross-stakeholder collaboration
Tech Stack:ExcelEOSTicketmaster

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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