Claims Examiner, Motor OD (Kuala Lumpur, MY)

Allianz
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Insurance & ActuarialSkills: ["Communication","Writing","Independent work","Teamwork","Investigation","Negotiation","Fraud awareness"]

Assess and process Motor OD insurance claims end-to-end, including estimating claim quantum, reviewing policy liability, and offering settlements. Conduct negotiations and resolve disputes by mediating complaints with suitable outcomes. Identify potential fraud via system and manual triggers, gather and evaluate supporting documents (medical, police, survey, sketches), and handle claims queries from customers and third parties across multiple channels. Independently manage claims while also collaborating as part of the team.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
6 days ago

Claims Examiner, Motor OD (Kuala Lumpur, MY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Assess and process Motor OD insurance claims end-to-end, including estimating claim quantum, reviewing policy liability, and offering settlements. Conduct negotiations and resolve disputes by mediating complaints with suitable outcomes. Identify potential fraud via system and manual triggers, gather and evaluate supporting documents (medical, police, survey, sketches), and handle claims queries from customers and third parties across multiple channels. Independently manage claims while also collaborating as part of the team.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Assess quantum of claims.
  • •Conduct negotiation on claims settlement.
  • •Identify potential fraud claims through system and manual triggers.
  • •Review policy liability and assess claims based on supporting documents and reports.
  • •Attend to claims queries and obtain necessary claims documents; offer settlements and mediate complaints with resolutions.

Key Requirements

  • •Bachelor’s Degree or equivalent in a related field.
  • •Working experience in OD claims processing is preferred.
  • •Experience in OD loss adjusting and car repair shop will be advantageous.
  • •Ability to work independently and as a team player.
  • •Good communication and writing skills; familiar with using ChatGPT or AI tools for task simplification.
Skills:CommunicationWritingIndependent workTeamworkInvestigationNegotiationFraud awareness
Tech Stack:ChatGPTAI tools

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn