Client Enablement Associate

Airwallex
Tel Aviv
Workplace: OnsiteFull timeILS 32,000 - 45,000 monthlyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Customer service","Problem-solving","Attention to detail","Teamwork"]

Join the Client Enablement (CE) team to deliver a smooth onboarding and configuration experience for Airwallex customers across the US and globally. You’ll be responsible for client account readiness for transactions, working with Commercial and Solution Engineering to configure pricing and account capabilities, and partnering with Product and Operations to improve onboarding at scale. The role supports a growing US business and maintains accurate account settings throughout each customer lifecycle.

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FursaFursa
Airwallex
Airwallex
1 month ago

Client Enablement Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Join the Client Enablement (CE) team to deliver a smooth onboarding and configuration experience for Airwallex customers across the US and globally. You’ll be responsible for client account readiness for transactions, working with Commercial and Solution Engineering to configure pricing and account capabilities, and partnering with Product and Operations to improve onboarding at scale. The role supports a growing US business and maintains accurate account settings throughout each customer lifecycle.
Location: Tel Aviv
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as a key source of knowledge on Airwallex configuration topics for pricing and capability configuration.
  • •Work with account executives to amend Airwallex account pricings per commercial requests.
  • •Partner with solution engineers to gather, validate, and apply configuration requests to enable client-fit capabilities.
  • •Collaborate with commercial, operations, and product teams to identify and summarize onboarding process improvement opportunities.
  • •Develop and manage on-shore functional programs and projects and maintain customer account settings and pricing across the customer lifecycle.

Pay and Benefits

Salary: ILS 32,000 - 45,000 monthly
Perks:EquityAnnual Bonus

Key Requirements

  • •Minimum of 5 years of professional experience in the payment industry or operations at a technology company.
  • •Ability to rapidly understand new products and demonstrate adaptive problem-solving skills.
  • •Strong communication skills and customer service consciousness.
  • •Attention to detail with strong follow-up and good judgment.
  • •Ability to thrive working in close collaboration with other teams across time zones.
Experience:5+ yearsPaymentsTechnology operations
Education:Bachelor's in Business Administration, Information Sciences
Skills:CommunicationCustomer serviceProblem-solvingAttention to detailTeamwork
Tech Stack:JSONAPI documentationSandbox environmentsExcelLookerBigQuerySQL

Company Brief

Airwallex
Airwallex is a global payments and financial platform that provides business accounts, cross-border payments, treasury, corporate cards, and embedded finance APIs to help companies manage global financial operations and scale internationally.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Singapore, Singapore
Founded: 2015
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor