Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Problem-solving","Organizational skills","Customer service"]

Oversee front-of-house dining operations to deliver a smooth, guest-first experience. Lead and supervise waitstaff, train new team members, manage reservations and seating, and ensure dining areas remain clean and presentable. Coordinate with kitchen and bar teams for accurate and timely service, handle customer inquiries and complaints, manage work schedules and coverage, and support revenue through upselling and promotions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Power International Holding
Power International Holding
4 hours ago

Head Waiter (QA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee front-of-house dining operations to deliver a smooth, guest-first experience. Lead and supervise waitstaff, train new team members, manage reservations and seating, and ensure dining areas remain clean and presentable. Coordinate with kitchen and bar teams for accurate and timely service, handle customer inquiries and complaints, manage work schedules and coverage, and support revenue through upselling and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee the performance of waitstaff, assign duties, and ensure service standards are upheld.
  • •Provide exceptional customer service, including greeting guests, managing seating arrangements, and handling inquiries or concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules and ensure adequate coverage during peak hours and special events.
  • •Coordinate with kitchen and bar staff for accurate and timely food and drink delivery; resolve customer complaints diplomatically.

Key Requirements

  • •Minimum 5 years working experience, including 3 years in a relevant role.
  • •Experience working in GCC is a plus.
  • •Diploma in Hotel and Restaurant Management or a food and beverage related course.
  • •Thorough understanding of the restaurant menu, including ingredients, preparation methods, and special dietary considerations.
  • •Strong leadership, communication, and organizational skills to supervise waitstaff and manage service flow.
Experience:5+ yearsGCC
Education:Certification / Diploma
Skills:LeadershipCommunicationProblem-solvingOrganizational skillsCustomer service

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website