AVS (Guadalajara, JAL, MX, 44630)

HSBC
Guadalajara
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Customer focus","Teamwork","Problem-solving","Adaptability","Results orientation"]

Improve customer experience in the branch by supporting clients at the teller window and aligning service to branch needs. Promote existing and prospective customers by recommending HSBC products and services and routing them to promoters or alternative channels to increase branch profitability. Work Monday through Saturday, bringing customer service skills and sales-oriented support.

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HSBC
HSBC
1 day ago

AVS (Guadalajara, JAL, MX, 44630)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Improve customer experience in the branch by supporting clients at the teller window and aligning service to branch needs. Promote existing and prospective customers by recommending HSBC products and services and routing them to promoters or alternative channels to increase branch profitability. Work Monday through Saturday, bringing customer service skills and sales-oriented support.
Location: Guadalajara
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Improve customer experience in the branch through teller-window service based on branch needs.
  • •Promote current and prospective customers’ HSBC products and services.
  • •Refer customers to promoters or alternative channels to help increase branch profitability.

Pay and Benefits

Perks:Health InsuranceLife Insurance

Key Requirements

  • •Bachelor’s degree in Economics-Administrative or Finance (in progress or completed) or completed high school.
  • •At least 6 months of experience in customer service and/or customer support.
  • •At least 6 months of sales experience, preferably in the financial sector.
Experience:Financial services
Education:Bachelor's in Económico-Administrativa o Financiera
Skills:Customer focusTeamworkProblem-solvingAdaptabilityResults orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn