Customer Experience Banker - Beachwood, OH

Serve as a Financial Concierge for walk-in customers by retaining and growing consumer and business relationships. You’ll identify customers’ financial goals, recommend appropriate deposit and banking products and services, and process transactions accurately while balancing daily. Through disciplined follow-up, outbound calling, and referrals, you’ll deepen partnerships and educate customers on deposit offerings. Follow all operational, security, risk, and regulatory policies.