HR Advisor - Zeeland, MI

Tyson Foods
United States
Workplace: OnsiteFull timeUSD 20.67 - 35.1 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: bachelorsSkills: ["Customer service","Communication","Troubleshooting","Planning","Detail-oriented"]

Provide process and transactional support for HR systems and users at the Zeeland, MI plant, serving as a first point of contact for HR support calls and routing issues to People Operations. Resolve routine HR case requests using ServiceNow, monitor HR inboxes, and assist with high-volume data entry and updates for hires, terminations, and salary adjustments. Partner with People Operations to meet service level agreements and team KPIs.

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Tyson Foods
Tyson Foods
2 days ago

HR Advisor - Zeeland, MI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 40 minutes agoStatus: Live

Job Summary

Provide process and transactional support for HR systems and users at the Zeeland, MI plant, serving as a first point of contact for HR support calls and routing issues to People Operations. Resolve routine HR case requests using ServiceNow, monitor HR inboxes, and assist with high-volume data entry and updates for hires, terminations, and salary adjustments. Partner with People Operations to meet service level agreements and team KPIs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Provide first-level HR support by receiving and resolving routine correspondence and user self-service requests.
  • •Use ServiceNow to resolve HR cases and route requests to the People Operations team, COE, HR Strategic Partners, or leadership as needed.
  • •Perform high-volume data entry and review for employee business processes (hires, terminations, salary adjustments, and other confidential items).
  • •Review and update key business processes and general master data components.
  • •Collaborate with People Operations to improve support service levels and help meet departmental KPIs.

Pay and Benefits

Salary: USD 20.67 - 35.1 hourly

Key Requirements

  • •Bachelor’s degree or an equivalent combination of education and experience.
  • •2+ years of relevant customer support experience with prior data entry experience.
  • •Intermediate computer skills, including generating simple letters, spreadsheets, or formatted data output.
  • •Proficiency in Microsoft Excel, Word, and PowerPoint.
  • •Excellent verbal and written communication skills and strong customer service, troubleshooting, and organizational abilities.
Experience:2+ years
Education:Bachelor's
Skills:Customer serviceCommunicationTroubleshootingPlanningDetail-oriented
Tech Stack:ServiceNowMicrosoft ExcelMicrosoft WordMicrosoft PowerPointSAPWorkday

Company Brief

Tyson Foods
Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.
Industry: Food Production
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Springdale, United States
Founded: 1935
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Glassdoor: 3.5
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