Service Advisor - Casa Grande

Serve as the primary point of contact for service customers at a Chrysler, Dodge, Jeep, and Ram dealership, guiding maintenance and repair from intake through completion. Consult customers on concerns, document issues on Repair Orders, recommend services using OEM guidelines, and provide clear cost/time estimates. Coordinate with technicians, parts, and the service manager to ensure timely work, follow up after service, and maintain warranty and manufacturer process compliance.