Billing Operations Manager
ElevenLabs
San Francisco, New York, United States
Workplace: RemoteFull timeFunction: Business OperationsSkills: ["Accuracy","Process building","Stakeholder management","Problem-solving"]Own the end-to-end billing lifecycle for enterprise accounts, ensuring closed-won deals and mid-cycle changes are accurately reflected across systems. Translate Salesforce deals into correctly configured subscriptions (e.g., Stripe), reconcile order forms vs. provisioning requests, and resolve invoice discrepancies. Perform revenue integrity audits, remediate billing issues like ghost subscriptions and orphaned invoices, and support month/quarter-end close by reconciling billing platforms with Finance.

