Business Banking Relationship Manager

KeyCorp
Indianapolis
Workplace: HybridFull timeUSD 80,000 - 150,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Client-centric","Trust-building","Problem-solving","Decision-making","Risk management"]

Serve as trusted relationship manager and financial advisor for business banking clients, driving new relationship acquisition and growing existing portfolios. Provide consultative guidance on KeyBank products such as cash management, payments, and equipment finance, while demonstrating strong credit, operational, and compliance risk acumen as a first line of defense. Build referral networks, prospect actively, and coordinate cross-functional experts to deliver solutions and identify cross-sell opportunities.

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FursaFursa
KeyCorp
KeyCorp
2 months ago

Business Banking Relationship Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as trusted relationship manager and financial advisor for business banking clients, driving new relationship acquisition and growing existing portfolios. Provide consultative guidance on KeyBank products such as cash management, payments, and equipment finance, while demonstrating strong credit, operational, and compliance risk acumen as a first line of defense. Build referral networks, prospect actively, and coordinate cross-functional experts to deliver solutions and identify cross-sell opportunities.
Location: Indianapolis
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Act as primary contact and trusted advisor for business banking clients, serving as client expert for most matters.
  • •Drive focused growth by understanding clients/prospects, analyzing business/industry trends, and developing strategies to meet needs.
  • •Educate clients on KeyBank capabilities and products (e.g., cash management, payments, equipment finance) to create solutions and opportunities.
  • •Maintain active prospecting, including identification, qualification, calling, and building a Center of Influence (COI) referral network.
  • •Lead and participate in credit processes to ensure sound portfolio quality, including underwriting, structuring, and portfolio management.
Travel: Low travel

Pay and Benefits

Salary: USD 80,000 - 150,000 annually

Key Requirements

  • •Bachelor's Degree or equivalent experience.
  • •3+ years of experience in a small business/commercial lending environment.
  • •1+ year of experience cross-selling products and a track record of meeting or exceeding aggressive sales goals.
  • •Ability to build trust using a client-centric approach.
  • •Understanding of financial, operational, and strategic drivers of client organizations to deliver relevant banking solutions.
Experience:3+ yearsCommercial lendingSmall businessBanking
Education:Bachelor's
Skills:Client-centricTrust-buildingProblem-solvingDecision-makingRisk management

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn