Universal Banker - Hillsville

Truist Financial
United States
Workplace: OnsiteFull timeUSD 45,760 - 51,250 annuallyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Interpersonal communication","Customer service mindset","Multitasking","Attention to detail","Compliance awareness"]

Provide timely, accurate processing of client transactions while maintaining proper handling of funds and records. Deliver strong customer service by understanding client financial needs, educating clients on digital self-service options, and supporting outbound calling and Integrated Relationship Management (IRM). Serve as a secondary contact for new account openings and issue resolution, while completing retail community bank leadership routines and adhering to risk management and internal control procedures.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Truist Financial
Truist Financial
1 week ago

Universal Banker - Hillsville

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 minutes agoStatus: Live

Job Summary

Provide timely, accurate processing of client transactions while maintaining proper handling of funds and records. Deliver strong customer service by understanding client financial needs, educating clients on digital self-service options, and supporting outbound calling and Integrated Relationship Management (IRM). Serve as a secondary contact for new account openings and issue resolution, while completing retail community bank leadership routines and adhering to risk management and internal control procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Provide a distinctive client experience by completing complex and standardized transactions while identifying client needs.
  • •Educate clients on digital self-service solutions such as ATMs, Online and Mobile banking.
  • •Support the sales process through outbound calls, checking for client offers, and fulfilling needs or referring to specialists.
  • •Apply Integrated Relationship Management (IRM) practices to deliver Truist expertise and solutions.
  • •Adhere to internal controls, operational procedures, and risk management policies to ensure compliance.
Travel: Low travel

Pay and Benefits

Salary: USD 45,760 - 51,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveSick DaysPaid Holidays

Key Requirements

  • •High school diploma or equivalent education
  • •Two years of teller or cash handling or client service experience
  • •Six months of client relationship building or sales experience
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects
  • •Ability to master PC keyboard and branch automation software skills
Experience:2+ yearsBankingClient serviceTeller/cash handling
Education:High School
Skills:Interpersonal communicationCustomer service mindsetMultitaskingAttention to detailCompliance awareness
Languages:English
Tech Stack:Microsoft OfficePCKeyboardBranch automation software

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn