Fulfillment and Logistics Program Manager

NVIDIA
Taiwan
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 8+ yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Negotiation","Vendor management","Data-driven decision-making","Change management"]

Lead and scale service fulfillment and logistics operations in Taiwan by designing and continuously improving end-to-end flows for installation, field service fulfillment, parts logistics, returns, and depot repair. Coordinate cross-functional teams to align service SLAs with commercial commitments, manage 3PL and repair partners, build KPI dashboards, and drive continuous improvement using Lean and Six Sigma while rolling out logistics systems.

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FursaFursa
NVIDIA
NVIDIA
1 month ago

Fulfillment and Logistics Program Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead and scale service fulfillment and logistics operations in Taiwan by designing and continuously improving end-to-end flows for installation, field service fulfillment, parts logistics, returns, and depot repair. Coordinate cross-functional teams to align service SLAs with commercial commitments, manage 3PL and repair partners, build KPI dashboards, and drive continuous improvement using Lean and Six Sigma while rolling out logistics systems.
Location: Taiwan
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead cross-functional programs to operationalize new products and service offerings, ensuring readiness across fulfillment, logistics, field service, and support.
  • •Design and optimize end-to-end fulfillment flows including order intake, kitting, staging, shipping, installation scheduling, returns, repair, and reverse logistics.
  • •Manage relationships with 3PLs, carriers, depot/repair partners, warehousing teams, and field service providers; negotiate contracts and track performance.
  • •Define program benchmarks (e.g., OTD, SLA compliance, RMA turnaround, inventory turns) and build dashboards for leadership.
  • •Drive continuous improvement using Lean and Six Sigma; lead change management for logistics systems (WMS, TMS, FSM, ERP integrations) and manage risk/business continuity planning.
Travel: Medium travel

Key Requirements

  • •8+ years of program or operations management experience focused on fulfillment, logistics, field service, or service operations in a high-tech or hardware environment.
  • •Bachelor’s degree or equivalent experience in supply chain, engineering, business, or related fields; MBA or CSCP/Six Sigma certification preferred.
  • •Proven experience leading complex cross-functional programs with external partners such as 3PLs, carriers, and repair depots.
  • •Strong data-driven decision-making with experience defining benchmarks, building dashboards, and running operational reviews.
  • •Hands-on experience with WMS/TMS, FSM platforms, and ERP integration projects.
Experience:8+ yearsHigh-techHardwareService operationsFulfillmentLogistics
Education:Bachelor's
Skills:Cross-functional collaborationNegotiationVendor managementData-driven decision-makingChange management
Certifications:CSCPSix SigmaPMP
Tech Stack:WMSTMSFSMERPSQLExcelTableauPower BILeanSix SigmaPMPAgile

Company Brief

NVIDIA
Designs and manufactures GPUs, AI accelerators, and system-on-chip products for gaming, data centers, professional visualization, and automotive markets, enabling advanced graphics, AI, and high-performance computing solutions worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1993
Glassdoor
Glassdoor: 4.3
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