Sr Customer Development Rep Shanghai KRN Sub-branch

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Interpersonal communication","Customer service orientation"]

Drive Premier Acquisition by generating and converting leads to acquire new-to-bank customers. Complete simple retail sales to deliver high-quality service for premier personal clients, while maintaining strong relationships with internal partners such as WPB and Marketing. Provide customer service that meets customer satisfaction needs, applying knowledge of deposits, wealth/mortgage products, and current banking regulations while handling objections and working effectively under pressure.

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FursaFursa
HSBC
HSBC
2 days ago

Sr Customer Development Rep Shanghai KRN Sub-branch

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Last checked: 5 hours agoStatus: Live

Job Summary

Drive Premier Acquisition by generating and converting leads to acquire new-to-bank customers. Complete simple retail sales to deliver high-quality service for premier personal clients, while maintaining strong relationships with internal partners such as WPB and Marketing. Provide customer service that meets customer satisfaction needs, applying knowledge of deposits, wealth/mortgage products, and current banking regulations while handling objections and working effectively under pressure.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies to drive results.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales for high-value personal clients to deliver quality service.
  • •Build strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum one year of proven and progressive financial services and/or retail sales experience.
  • •Sound knowledge of deposits, WEM products, and mortgage products.
  • •Knowledge of laws/regulations for banks/finance, consumer trends, competitor offerings, and economic/foreign currency markets.
  • •Strong presentation, sales, objection handling, and communication skills, with customer service orientation and ability to complete required professional/regulatory qualifications.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSalesObjection handlingInterpersonal communicationCustomer service orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn