Customer Relationship Expert

Allianz
Bulgaria
Full timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Organizational abilities","Confidentiality","Teamwork","Composure"]

Consult with individual clients and sell banking products by assessing needs, recommending suitable solutions, and driving cross-selling. Provide comprehensive retail banking services, support client retention with targeted actions, and help grow the client base. Manage customer follow-ups including timely reminders and debt collection, and substitute for the Cashier during leave or sick days while staying informed about competitors.

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FursaFursa
Allianz
Allianz
1 month ago

Customer Relationship Expert

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Consult with individual clients and sell banking products by assessing needs, recommending suitable solutions, and driving cross-selling. Provide comprehensive retail banking services, support client retention with targeted actions, and help grow the client base. Manage customer follow-ups including timely reminders and debt collection, and substitute for the Cashier during leave or sick days while staying informed about competitors.
Location: Bulgaria
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Offer, sell, and provide consultations on retail banking products to individual clients.
  • •Identify clients’ needs and recommend suitable products and services.
  • •Drive cross-selling opportunities to existing clients and attract new clients.
  • •Ensure timely reminders and support debt collection for clients.
  • •Take targeted actions to retain clients and substitute the Cashier during leave or sick days.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsurancePensionEquity

Key Requirements

  • •Higher education, with a degree in Economics as an advantage.
  • •Minimum two years of experience in the banking sector (significant advantage).
  • •Willingness to handle cash operations and substitute the Cashier when needed.
  • •Proficiency in English (advantage) and basic computer literacy.
  • •Strong communication, organizational abilities, composure, confidentiality, and teamwork.
Experience:2+ yearsBanking
Education:
Skills:CommunicationOrganizational abilitiesConfidentialityTeamworkComposure
Languages:English
Tech Stack:ChatGPT

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn