Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: OtherSkills: ["Listening","Communication","Customer relationship building","Problem-solving","Customer-centric service"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized advice and solutions, educate customers on bank products and benefits, and connect customers with bankers for next steps. Follow all cash handling and regulatory policies and deliver exceptional, customer-centric service while working branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools such as mobile apps and ATMs. Provide personalized advice and solutions, educate customers on bank products and benefits, and connect customers with bankers for next steps. Follow all cash handling and regulatory policies and deliver exceptional, customer-centric service while working branch hours that may include evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Full time
Seniority: Entry level

Key Responsibilities

  • •Greet customers and assist with transactions in the branch lobby
  • •Demonstrate how to use mobile app or ATMs to complete simple transactions
  • •Provide personalized advice and connect customers to bankers for next steps
  • •Follow financial policies and procedures, including cash handling and regulatory compliance
  • •Work branch hours, including weekends and evenings, to meet customer needs

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •High school degree or GED
  • •6+ months experience processing transactions (cash and/or digital payments)
  • •1+ year demonstrated customer experience recommending and referring products and services
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs
  • •Ability to problem-solve and provide solutions to customer issues
Experience:BankingFinancial servicesCustomer serviceTransaction processingDigital payments
Skills:ListeningCommunicationCustomer relationship buildingProblem-solvingCustomer-centric service
Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website