Collectly

3 months ago

Implementation Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

The Implementation Manager leads end-to-end software implementations for healthcare SaaS, coordinating cross-functional teams (Sales, Customer Success, Product, Engineering) to meet timelines and client needs. You’ll engage clients during the implementation, train stakeholders, customize configurations, and resolve issues to ensure smooth deployments and adoption in a hybrid SF Bay Area setting.

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Entry level

Key Responsibilities

•Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations.
•Serve as clients' primary point of contact during the implementation phase, understanding their needs, and providing expert guidance to align our solutions with their requirements.
•Develop and conduct comprehensive training sessions for client stakeholders, ensuring seamless adoption and utilization of our software.
•Collaborate closely with clients and internal teams to customize and configure our software solutions to meet specific client needs while adhering to best practices.
•Proactively identify and address any implementation-related issues or challenges, providing timely resolutions to maintain project momentum.

Pay and Benefits

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceEquity401kStudent Loans

Key Requirements

•3+ years of experience in software implementation, preferably within the healthcare industry or healthcare SaaS
•Proven track record of successfully managing complex implementation projects from initiation to completion
•Excellent written and verbal communication skills
•Familiarity with healthcare software systems and ability to comprehend technical concepts for effective communication with development teams
•Strong interpersonal skills with the ability to build and maintain excellent relationships with clients while understanding their unique needs

Experience:3+ yearsHealthcareSaaSHealthcare technology

Skills:CommunicationProblem-solvingTeamworkClient-facingCollaboration

Languages:English

Tech Stack:APIsEHRPM systemsHealthcare software

Company Brief

Collectly

Offers a healthcare revenue cycle platform that automates patient billing, payment communications, and collections workflows to increase payments, reduce accounts receivable, and improve patient financial engagement.

Industry: HealthTech

Website

Loading job details...

Preparing the role view and application actions.

Collectly

3 months ago

Implementation Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Entry level

Key Responsibilities

•Lead end-to-end implementation projects, ensuring timelines, milestones, and deliverables are met according to client expectations.
•Serve as clients' primary point of contact during the implementation phase, understanding their needs, and providing expert guidance to align our solutions with their requirements.
•Develop and conduct comprehensive training sessions for client stakeholders, ensuring seamless adoption and utilization of our software.
•Collaborate closely with clients and internal teams to customize and configure our software solutions to meet specific client needs while adhering to best practices.
•Proactively identify and address any implementation-related issues or challenges, providing timely resolutions to maintain project momentum.

Pay and Benefits

Equity and Bonus:Equity

Perks:Paid LeaveHealth InsuranceEquity401kStudent Loans

Key Requirements

•3+ years of experience in software implementation, preferably within the healthcare industry or healthcare SaaS
•Proven track record of successfully managing complex implementation projects from initiation to completion
•Excellent written and verbal communication skills
•Familiarity with healthcare software systems and ability to comprehend technical concepts for effective communication with development teams
•Strong interpersonal skills with the ability to build and maintain excellent relationships with clients while understanding their unique needs

Experience:3+ yearsHealthcareSaaSHealthcare technology

Skills:CommunicationProblem-solvingTeamworkClient-facingCollaboration

Languages:English

Tech Stack:APIsEHRPM systemsHealthcare software

Company Brief

Collectly

Industry: HealthTech

Website