Tapestry

2 weeks ago

Full Time Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead floor supervision to create a customer-first, high-energy sales environment and support store leadership. Drive personal and team sales performance against sales and KPI targets, build client relationships to drive repeat business and VIP retention, and coach the team through goals, feedback, recruitment, onboarding, and training. Oversee opening/closing procedures, cash handling, POS transactions, inventory processes, and omni-channel initiatives including live-stream shopping and customer data capture.

Location: Kansas City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and kate spade service standards to improve in-store and after-sales experiences and drive repeat/VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, feedback, ongoing development, and training while fostering an inclusive culture.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Oversee operational excellence including POS transactions, inventory functions, stockroom organization and replenishment, and omni-channel/digital initiatives including live-stream shopping and customer data capture.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
•Comfort communicating with customers and staff and confidently navigating the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetail

Skills:CommunicationMultitaskingCustomer focusCoachingLeadership

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordPowerPointOutlookPOSSocial mediaOmni-channelLive-stream shoppingClienteling

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

2 weeks ago

Full Time Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Kansas City

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and kate spade service standards to improve in-store and after-sales experiences and drive repeat/VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, feedback, ongoing development, and training while fostering an inclusive culture.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Oversee operational excellence including POS transactions, inventory functions, stockroom organization and replenishment, and omni-channel/digital initiatives including live-stream shopping and customer data capture.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
•Comfort communicating with customers and staff and confidently navigating the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetail

Skills:CommunicationMultitaskingCustomer focusCoachingLeadership

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordPowerPointOutlookPOSSocial mediaOmni-channelLive-stream shoppingClienteling

Company Brief

Tapestry

Industry: Luxury Goods

Website