Business Operations Associate - Part Time

CarMax
Raleigh
Workplace: OnsitePart timeUSD 15.5 - 30.7 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Verbal communication","Written communication","Attention to detail","Confidentiality","Integrity"]

Support store operations by processing sales, auctions, and appraisals with a focus on accuracy and transparency. You’ll deliver customer service, manage cash handling and deposits, audit and file critical paperwork (including finance contracts and DMV documentation), and ensure correct titles and payoffs for funding. The role also includes training/mentoring new associates, assisting multiple departments during high volume, and following CarMax EH&S requirements in a fast-paced environment.

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FursaFursa
CarMax
CarMax
2 months ago

Business Operations Associate - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support store operations by processing sales, auctions, and appraisals with a focus on accuracy and transparency. You’ll deliver customer service, manage cash handling and deposits, audit and file critical paperwork (including finance contracts and DMV documentation), and ensure correct titles and payoffs for funding. The role also includes training/mentoring new associates, assisting multiple departments during high volume, and following CarMax EH&S requirements in a fast-paced environment.
Location: Raleigh
Workplace: Onsite
Employment Type: Part time
Job Function: Business Operations

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper funding documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates while assisting multiple departments and balancing overflow traffic.

Pay and Benefits

Salary: USD 15.5 - 30.7 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Commitment to confidentiality, integrity, and adherence to CarMax policies.
Skills:Customer serviceOrganizational skillsMultitaskingVerbal communicationWritten communicationAttention to detailConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn