Delivery Hero

5 days ago

Account Manager Groceries Kazakhstan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own and grow partnerships with top grocery merchants, driving operational performance across orders, users, and revenue. Build durable relationships through proactive communication, partner meetings, and business reviews, translating partner feedback into product, marketing, and operations improvements. Use deep analysis and insights to guide delivery operations and recommend next steps, while representing the company’s mission and values. Work independently to execute initiatives from start to finish in Kazakhstan.

Location: Almaty

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Enhance operational performance metrics (orders, users, and revenue) and streamline operations for a designated group of top grocery partners.
•Build and maintain enduring partnerships through consistent, proactive communication, meetings, and business reviews.
•Provide strategic counsel to shape partners’ delivery operations using industry insight and data analysis.
•Translate partner feedback into improvements across product, marketing, and operations.
•Represent company mission, brand values, and product offerings while driving partner engagement and retention.

Pay and Benefits

Perks:Health InsuranceGym MembershipRemote WorkParental Leave

Key Requirements

•1-2 years of proven experience in high-performance analytical roles such as consulting, startups, or business operations.
•Proficiency in data analysis, particularly using GSheets, to deliver insights and actionable recommendations to partners.
•Excellent communication and interpersonal skills to persuade stakeholders and articulate recommendations effectively.
•Ability to strategize and execute initiatives autonomously, taking projects from inception to completion.
•Proficiency in the local language plus English, with an empathetic, inclusive, and curious mindset.

Experience:ConsultingStartupsBusiness operations

Skills:CommunicationInterpersonal skillsStakeholder managementAutonomyAttention to detail

Languages:English

Tech Stack:GSheets

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Delivery Hero

5 days ago

Account Manager Groceries Kazakhstan

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Almaty

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Enhance operational performance metrics (orders, users, and revenue) and streamline operations for a designated group of top grocery partners.
•Build and maintain enduring partnerships through consistent, proactive communication, meetings, and business reviews.
•Provide strategic counsel to shape partners’ delivery operations using industry insight and data analysis.
•Translate partner feedback into improvements across product, marketing, and operations.
•Represent company mission, brand values, and product offerings while driving partner engagement and retention.

Pay and Benefits

Perks:Health InsuranceGym MembershipRemote WorkParental Leave

Key Requirements

•1-2 years of proven experience in high-performance analytical roles such as consulting, startups, or business operations.
•Proficiency in data analysis, particularly using GSheets, to deliver insights and actionable recommendations to partners.
•Excellent communication and interpersonal skills to persuade stakeholders and articulate recommendations effectively.
•Ability to strategize and execute initiatives autonomously, taking projects from inception to completion.
•Proficiency in the local language plus English, with an empathetic, inclusive, and curious mindset.

Experience:ConsultingStartupsBusiness operations

Skills:CommunicationInterpersonal skillsStakeholder managementAutonomyAttention to detail

Languages:English

Tech Stack:GSheets

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor