Sales Support Representative-Industrial

Ferguson
Colorado
Workplace: OnsiteFull timeUSD 18.71 - 29.92 hourlyFunction: Sales0Skills: ["Customer focus","Relationship building","Decision making","Upselling","Fast-paced execution"]

Support sales associates and serve customers by determining the right products and solutions. Prepare timely quotations and accurate sales orders, coordinate deliveries, and answer inbound sales calls to resolve customer questions and concerns. Use a CRM and phone system effectively while upselling when appropriate. Learn product knowledge quickly and thrive in a fast-paced environment while following through on commitments.

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FursaFursa
Ferguson
Ferguson
17 hours ago

Sales Support Representative-Industrial

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Support sales associates and serve customers by determining the right products and solutions. Prepare timely quotations and accurate sales orders, coordinate deliveries, and answer inbound sales calls to resolve customer questions and concerns. Use a CRM and phone system effectively while upselling when appropriate. Learn product knowledge quickly and thrive in a fast-paced environment while following through on commitments.
Location: Colorado
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Work with sales associates to support customer needs by determining the best products and solutions.
  • •Provide personalized customer service by issuing timely quotations and accurate sales orders.
  • •Coordinate deliveries on behalf of customers.
  • •Answer sales calls for general information and resolve customer concerns or questions.
  • •Use a customer relationship management (CRM) system and phone system effectively.

Pay and Benefits

Salary: USD 18.71 - 29.92 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •0-3 years of sales and/or customer service experience (preferred).
  • •Proven ability to respond quickly to customer needs and make timely decisions.
  • •Ability to upsell and support strong sales performance.
  • •Ability to react well in a fast-paced environment and follow through on commitments.
  • •General digital literacy, including Microsoft Office, and quick learning of product knowledge and processes.
Experience:0Customer serviceSales
Skills:Customer focusRelationship buildingDecision makingUpsellingFast-paced execution
Tech Stack:CRMMicrosoft Office

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn