Freshworks

2 weeks ago

Senior Business Development Manager - US

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Drive Freshworks’ outbound growth by prospecting strategic enterprise accounts, generating qualified pipeline, and advancing opportunities using BANT/MEDDIC. Serve as the face of the brand through tailored multi-channel campaigns for C-level prospects. Partner with Marketing, Product, and Account Executives to refine go-to-market strategy, deliver product presentations, and maintain CRM data hygiene and sales metrics.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Research target accounts and map stakeholder hierarchies to generate a sustainable sales pipeline.
•Qualify opportunities using BANT/MEDDIC and conduct structured cold calling, social selling, and personalized outreach.
•Deliver product demonstrations and presentations that connect Freshworks capabilities to customer pain points.
•Collaborate cross-functionally with Marketing, Product, and Account Executives to refine go-to-market strategy and ensure smooth opportunity handoffs.
•Maintain CRM data hygiene by updating records, capturing meeting notes, and tracking core sales metrics to optimize daily activity.

Key Requirements

•2 to 7 years of customer-facing experience in sales, business development, or inside sales.
•Experience in a B2B SaaS product company or a fast-paced technology domain.
•Ability to work in-office 5 days a week.
•Proven track record of meeting or overachieving outbound pipeline quotas, activity metrics, and revenue targets.
•Strong capability running executive presentations, executing high-volume cold outreach, and maintaining CRM accuracy.

Experience:2-7 yearsB2B SaaS

Skills:Learning agilityAdaptabilityEmotional intelligenceCommunicationResilience

Languages:English

Tech Stack:SaaSLinkedIn Sales NavigatorZoomInfoDiscoverOrgCRM

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

2 weeks ago

Senior Business Development Manager - US

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Research target accounts and map stakeholder hierarchies to generate a sustainable sales pipeline.
•Qualify opportunities using BANT/MEDDIC and conduct structured cold calling, social selling, and personalized outreach.
•Deliver product demonstrations and presentations that connect Freshworks capabilities to customer pain points.
•Collaborate cross-functionally with Marketing, Product, and Account Executives to refine go-to-market strategy and ensure smooth opportunity handoffs.
•Maintain CRM data hygiene by updating records, capturing meeting notes, and tracking core sales metrics to optimize daily activity.

Key Requirements

•2 to 7 years of customer-facing experience in sales, business development, or inside sales.
•Experience in a B2B SaaS product company or a fast-paced technology domain.
•Ability to work in-office 5 days a week.
•Proven track record of meeting or overachieving outbound pipeline quotas, activity metrics, and revenue targets.
•Strong capability running executive presentations, executing high-volume cold outreach, and maintaining CRM accuracy.

Experience:2-7 yearsB2B SaaS

Skills:Learning agilityAdaptabilityEmotional intelligenceCommunicationResilience

Languages:English

Tech Stack:SaaSLinkedIn Sales NavigatorZoomInfoDiscoverOrgCRM

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor