Customer Assistant

Waitrose & Partners
Nottingham
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication"]

Deliver outstanding customer service in-store, placing customers at the heart of every interaction. Support shop standards by maintaining displays, stock availability, and cleanliness, while using product knowledge and sales training to drive sales and increase profits. Work flexibly across the shop (till support, replenishment, price ticketing, shop-keeping), identify improvements, and help protect profits through accurate stock counts.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Waitrose & Partners
Waitrose & Partners
14 hours ago

Customer Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in-store, placing customers at the heart of every interaction. Support shop standards by maintaining displays, stock availability, and cleanliness, while using product knowledge and sales training to drive sales and increase profits. Work flexibly across the shop (till support, replenishment, price ticketing, shop-keeping), identify improvements, and help protect profits through accurate stock counts.
Location: Nottingham
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Maintain shop standards, including displays, stock availability, and cleanliness.
  • •Work flexibly across the shop to support the wider team (till support, stock replenishment, price ticketing, shop-keeping).
  • •Identify areas for improvement and implement solutions, including supporting accurate stock counts.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Provide engaging customer service throughout the customer journey.
  • •Be able to work flexibly across shop tasks (e.g., till support, stock replenishment, price ticketing).
  • •Experience in a customer-facing role is welcomed (training provided).
Skills:Communication

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn